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United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. That was our story, and we worked very diligently to change the narrative.”

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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Understanding the business of the airline industry As previously mentioned, the revenue streams are becoming diversified in the airline sector.

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Private cloud makes its comeback, thanks to AI

CIO

Nearly a third (31%) of respondents said they are building internal private clouds using hybrid cloud management solutions such as software-defined storage and API-consistent hardware to make the private cloud more like public cloud, Forrester adds. billion in 2024, and more than double by 2027. billion in 2024, and more than double by 2027.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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Airline Reporting Corporation: ARC Accreditation Options and Steps to Get It

Altexsoft

Whether your business is focused on selling airline tickets, package trips, or cruises, if you want to be acknowledged as a professional in the travel industry, you need to be certified. So, ARC or Airline Reporting Corporation is a company that regulates and handles transactions between airlines and US-based travel agencies.

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C2 Ventures raises new fund to invest in the “dull, dirty and dangerous”

TechCrunch

The firm has more than 30 portfolio companies, three of which have exited, including Kambr, an airline revenue management SaaS provider that was acquired by Amadeus. Some other examples of C2V’s portfolio companies includes a robotics startup for construction and software companies for car washes, laundromats and dry cleaning. “We