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Mapping the progress of Air New Zealand’s digital rebuild

CIO

As a household name in international air carriers, Air New Zealand is used to punching above its weight, mainly due to being so remotely based; if you draw 1,200-mile line from Auckland, you don’t even get to the east coast of Australia. This is a chance to start practicing what an airline of the future could look like.

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Biometric tech is taking off in airports

The Hustle

While the TSA has used facial recognition tech since 2019, the “tipping point” for air travel biometrics could come in 2024, per The New York Times. Experimental programs are already underway in airports around the country: Delta Digital ID allows PreCheck members to scan their faces instead of boarding passes and IDs at five US airports.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 284
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8 big IT failures of 2023

CIO

We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems.

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Airline Loyalty Programs: Main Aspects, Types, and a Technological Perspective

Altexsoft

A few years ago, Joe DeNardi, a Stifel analyst, published a sensational report that contained estimated values of some of the biggest US airlines’ loyalty programs. According to it, American Airlines’ AAdvantage was worth $37.6 All these impressive numbers unveil the hidden power behind airlines’ loyalty programs.

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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Understanding the business of the airline industry As previously mentioned, the revenue streams are becoming diversified in the airline sector.

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Airline Marketing and Advertising Use Cases from American Airlines, Ryanair, Air France, and Others

Altexsoft

Airline industry made an impact on how we buy things today, and how those things are marketed. Just a couple of examples: electronic tickets were first developed for fare ticketing, while one of the first online booking systems was built by airline distribution company SABRE. Scandinavian airlines first class in 70s and now.

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