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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Virtual Recruitment Events: A Complete Guide

Hacker Earth Developers Blog

These events use tools such as video conferencing, chat platforms, and virtual booths to recreate the dynamics of an in-person job fair in a digital format. Real-Time Interactions While virtual events are online, they allow for real connections between recruiters and candidates via live chats, Q&A sessions, and video calls.

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When digital literacy fails, IT gets the blame

CIO

Elevate the training and hands-on roles of IT staff IT business analysts, help desk personnel, IT trainers, and technical support personnel all have people-helping and support skills that can contribute to digital education efforts throughout the company.

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How to Conduct Effective Virtual Recruitment Events for Global Teams

Hacker Earth Developers Blog

These events use video conferences, live chat, and virtual booths to mimic the regular, physically face-to-face job fairs. Choose the Right Platform Search for a platform that you would like to use and must meet basic requirements, including video conferencing, real-time messaging, and analytics.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support.

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How W4 plans to monetize the Godot game engine using Red Hat’s open-source playbook

TechCrunch

A new company from the creators of the Godot game engine is setting out to grab a piece of the $200 billion global video game market — and to do so, it’s taking a cue from commercial open source software giant Red Hat. ” Support and services. Concept illustration depicting technical support.

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10 most in-demand generative AI skills

CIO

AI content creation Generative AI’s promise for content creation can’t be denied, and more companies are turning to generative AI to create content such as blog posts, social media posts, graphics, articles, and even videos.