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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Community Forums for Technical Support: Best Effort vs. Best-in-Class

DevOps.com

Vendor community forums lag further behind with significantly lower activity levels leading to costly support cases with average time to resolve of 14 days. The post Community Forums for Technical Support: Best Effort vs. Best-in-Class appeared first on DevOps.com. As the pace and […].

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Reason #5 to Migrate to MongoDB Atlas: Technical Support

Datavail

When your DBAs have to think about support and maintenance obligations on top of that workload, they can end up on the road to burnout and disengagement. MongoDB Atlas offers your IT team an alternative to doing the technical support all on their own. Support from MongoDB Engineers. No More Vendor Wait Times.

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How Martin Makes People His Priority in Global Technical Support

Confluent

Learn how EMEA People Manager Martin Holmes fosters a positive environment for his Global Technical Support team and the customers they serve.

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Meet Kim, Technical Support Engineer at Dataiku!

Dataiku

Ever wanted to know more about the people behind your favorite Enterprise AI platform? You're in luck - every few weeks, meet one of the humans at Dataiku working every day to ensure customers and users find success on their path to Enterprise AI.

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FSD Africa expands insurtech accelerator program to Ghana and Nigeria

TechCrunch

.” FSD Africa is also planning to provide access to capital through venture funds and grants to early-stage insurtech startups, in addition to setting up an online platform where founders can brainstorm, share experiences, create partnerships, and gain technical support from different industry professionals.

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Delivering superior service and support for customers through Broadcom’s Accelerate Program

CIO

Through our partners in the Accelerate Program, we extend our reach with local expertise and extensive knowledge of Broadcom solutions—which ensures we are delivering superior service and support for customers at all stages of the customer journey. It also allows us to keep our focus on innovation, R&D, and our customers.