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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Community Forums for Technical Support: Best Effort vs. Best-in-Class

DevOps.com

Vendor community forums lag further behind with significantly lower activity levels leading to costly support cases with average time to resolve of 14 days. The post Community Forums for Technical Support: Best Effort vs. Best-in-Class appeared first on DevOps.com. As the pace and […].

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Attention Nonprofits: Microsoft Windows 10 Support Will End October 14, 2025

TechSoup

On October 14, 2025, Microsoft will end support for Windows 10. When it reaches this "End of Life" (EOL) status, Microsoft will no longer provide free software updates, security fixes, or technical support for this version of Windows.

Windows 104
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Reason #5 to Migrate to MongoDB Atlas: Technical Support

Datavail

When your DBAs have to think about support and maintenance obligations on top of that workload, they can end up on the road to burnout and disengagement. MongoDB Atlas offers your IT team an alternative to doing the technical support all on their own. Support from MongoDB Engineers. No More Vendor Wait Times.

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How Martin Makes People His Priority in Global Technical Support

Confluent

Learn how EMEA People Manager Martin Holmes fosters a positive environment for his Global Technical Support team and the customers they serve.

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When digital literacy fails, IT gets the blame

CIO

Elevate the training and hands-on roles of IT staff IT business analysts, help desk personnel, IT trainers, and technical support personnel all have people-helping and support skills that can contribute to digital education efforts throughout the company.

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Meet Kim, Technical Support Engineer at Dataiku!

Dataiku

Ever wanted to know more about the people behind your favorite Enterprise AI platform? You're in luck - every few weeks, meet one of the humans at Dataiku working every day to ensure customers and users find success on their path to Enterprise AI.