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6 best practices for better vendor management

CIO

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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Vendor management: The key to productive partnerships

CIO

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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How today’s enterprise architect juggles strategy, tech and innovation

CIO

In a world where business, strategy and technology must be tightly interconnected, the enterprise architect must take on multiple personas to address a wide range of concerns. These include everything from technical design to ecosystem management and navigating emerging technology trends like AI.

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Case in point: taking stock of the CrowdStrike outages

CIO

In addition, CrowdStrike hired two independent software security vendors to review the Falcon sensor code, its quality control, and release processes, and also changed how its updates are released: more gradually, to increasing rings of deployment, says Adam Meyers, CrowdStrikes SVP for counter adversary operations. Trust, but verify.

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Cost, security, and flexibility: the business case for open source gen AI

CIO

According to Baris Sarer, who leads the AI division of Deloittes technology, media, entertainment and telecommunications industry practice, Metas Llama model is the one that shows up most in industry deployments, followed by Mistral. We picked Metas Llama to be the model of choice due to cost, control, maintainability, and flexibility.

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How to know a business process is ripe for agentic AI

CIO

A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve, says Prashant Kelker, chief strategy officer and a partner at global technology research and IT advisory firm ISG. Its essential to align the AIs objectives with the broader business goals. Agentic AI needs a mission. Feaver says.

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What to do when your IT provider vanishes

CIO

In the ever-changing tech landscape, service interruptions and company disappearances are more common than CIOs would like. Sometimes a provider proposes a solution based on technology that swiftly becomes obsolete, or just can’t move fast enough when a more promising solution emerges. So too are robust vendor management practices.