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Competition is stiff, but retailers know what it takes to compete

CIO

They also check a variety of sources before making a final purchasing decision, from search engines and retail websites to product ratings and reviews, price comparison websites, and social media. AI, voice, AR/VR, and robotics will improve search, personalization, content creation, data accuracy, and customer service management.

Retail 97
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5 hot IT budget investments — and 2 going cold

CIO

The economy may be looking uncertain, but technology continues to drive the business and CIOs are investing big in 2023. At the same time, they are defunding technologies that no longer contribute to business strategy or growth. The company is embedding AI into each level of the tech stack it sells to customers, he says. “We

Budget 218