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5 hot IT budget investments — and 2 going cold

CIO

The economy may be looking uncertain, but technology continues to drive the business and CIOs are investing big in 2023. At the same time, they are defunding technologies that no longer contribute to business strategy or growth. The company is embedding AI into each level of the tech stack it sells to customers, he says. “We

Budget 218
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Zoom launches AI-powered features aimed at sales teams

TechCrunch

An unaffiliated study from Harvard Business Review found 82% of companies believe that, out of all technologies, AI has the potential to “significantly” improve alignment between sales and marketing by introducing accountability. ” An external beta for Zoom IQ for Sales is currently ongoing.

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

But as useful as these platforms were and are in helping enable the right changes in digital workplace mindset and behavior, it was never the technology that was the hardest part. Thus, in the realm of digital collaboration, people come first and technology is second. Gore (10,000 employees, $3.2B The Hard Won Lessons of Thriving ESNs.

Social 101
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How Leading Companies Support Remote Work and Digital Experience

Kentik

This week, Kentik hosted a virtual panel with network leaders from Dropbox, Equinix, Netflix and Zoom to discuss how they are scaling their infrastructure and services to accommodate the unprecedented growth in network traffic during COVID-19. You can watch the replay of the virtual panel on-demand here. Remote Work-Life Balance.

Company 72
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

When Booking.coms and Expedias have begun cutting off chunks of sales from hotels, tour operators, and brick and mortar agencies, it became clear – tourists of today are eager to be technology-first. And to support them in that, OTAs have to step up their technology game as well. Unified communication software.

Travel 89
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News in Networking: The Best Network Speeds, Cuba’s DIY Internet, and the Cost of Automation

Kentik

Mitel to Buy ShoreTel for $430M to Create Unified Communications Powerhouse (TechCrunch) Telecommunications company and UC provider Mitel is buying competitor ShoreTel. Moving to a software-based, virtualized and automated network could potentially enable it to eliminate 30% of its staff (or 78,000 employees) according to one source.

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