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Is the gen AI bubble due to burst? CIOs face rethink ahead

CIO

For example, a gen AI virtual assistant can cost $5 million to $6.5 Determining the ROI for “ubiquitous” gen AI uses, such as virtual assistants or intelligent chatbots , can be difficult, says Frances Karamouzis, an analyst in the Gartner AI, hyper-automation, and intelligent automation group.

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Banking on customer experience and security via technology-based innovation

CIO

Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments.

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Empathetic Technology: The Future of Workplace DE&I?

Hacker Earth Developers Blog

Of course, this is just one of the ways tech can help boost your DEI efforts. The role of empathetic technology in DE&I Before we go any further, let’s first spend a moment exploring what exactly is meant by “empathetic technology”. Once your people have settled in, empathetic technology can help you in other ways too.

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How digital humans can make healthcare technology more patient-centric

CIO

Studies reveal a link between staffing shortages and poor patient outcomes due to, for example, inpatient surgical mortality rates, patient falls and hospital-acquired infections. Several technologies are used to create digital humans. That’s why one source calls the healthcare staffing shortage a public health crisis.

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From skills to performance: How hands-on learning is preparing IT teams for digital transformations

CIO

Capabilities like AI, automation, cloud computing, cybersecurity, and digital workplace technologies are all top of mind, but how do you know if your workers have these skills and, even more importantly, if they can be deployed in your areas of need? With traditional training programs, we’re seeing the problem only get worse.

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Make virtual experiences tangible with immersive technology

Capgemini

Make virtual experiences tangible with immersive technology Darshan Shankhavaram 20 Jun 2022 Facebook Twitter Linkedin An immersive experience doesn’t have to be all about the metaverse, for which the many potential use cases are only just emerging. Rather, an immersive experience today is the precursor of the metaverse. But slow down!

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The ‘Great Retraining’: IT upskills for the future

CIO

When the timing was right, Chavarin honed her skills to do training and coaching work and eventually got her first taste of technology as a member of Synchrony’s intelligent virtual assistant (IVA) team, writing human responses to the text-based questions posed to chatbots.