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What is technical debt? A business risk IT must manage

CIO

What is technical debt? Technical debt is the cost accrued over time from technology implementation decisions that emphasize expediency over long-term quality and maintenance. Why is technical debt important? So, is technical debt bad? The question misses the point of its importance.

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7 signs it’s time to modernize your IT systems

CIO

Kar advises taking a measured approach to system modernization. Technical debt impacts the bottom line A red flag that it’s time to modernize IT systems is when technical debt begins piling up. A first step, Rasmussen says, is ensuring that existing tools are delivering maximum value.

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Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

Current strategies to address the IT skills gap Rather than relying solely on hiring external experts, many IT organizations are investing in their existing workforce and exploring innovative tools to empower their non-technical staff. Prior to joining IDC, Mona served as a market insights advisor for the IBM infrastructure team.

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A blueprint for successfully executing business-aligned IT strategies

CIO

Effective IT strategy requires not just technical expertise but a focus on adaptability and customer-centricity, enabling organizations to stay ahead in a fast-changing marketplace. For instance, tools such as Net Promoter Scores (NPS) can assess how IT initiatives improve the customer experience.

Strategy 183
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How IT leaders use agentic AI for business workflows

CIO

Cloud-based data-warehousing company Snowflake has taken this to heart with their Sales Assistant, an internal agentic AI tool designed to empower their global sales team with instant, data-driven insights, resulting in time savings and improved targeting. Another area is democratizing data analysis and reporting.

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10 top priorities for CIOs in 2025

CIO

Theyre actively investing in innovation while proactively leveraging the cloud to manage technical debt by providing the tools, platforms, and strategies to modernize outdated systems and streamline operations. He advises beginning the new year by revisiting the organizations entire architecture and standards.

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10 AI strategy questions every CIO must answer

CIO

Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies. Otherwise, organizations can chase AI initiatives that might technically work but wont generate value for the enterprise. She advises others to take a similar approach.

Strategy 211