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Four Practical Tips on how to Categorize Contact Reasons

Xebia

This could be because they want to order a product, ask a question, file a complaint, get technical support, or receive information. A contact moment from a customer rarely occurs from something that the client contact support is responsible for. These reasons are often filed into a system such as Freshdesk or Freshservice.

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Top 5 Outsourcing Web Design and Development Benefits

The Crazy Programmer

Additionally, they will advise you on how to make every penny work and stay within budget. Apart from technical support, your newly-hatched team members may need some special training that will take time and money. They have all the necessary technical equipment and know their job. Lower Expenses. Lower Cost of Labor.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

A Chief Technology Officer (sometimes called Chief Technical Officer) is the most skilled technology person in the company. CTO vs CIO vs VP of Engineering vs Technical director. They are often confused with CIOs, VPs of Engineering, or Technical Directors. Technical director – tech advisor in a team.

CTO 76
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October Patch Tuesday 2022

Ivanti

Microsoft advises it will release the additional Exchange fixes when they are ready, but does provide mitigates in a blog post. Another important note regarding Adobe this month is the end of support for Adobe Acrobat 2017 Classic and Acrobat Reader 2017 Classic. Zero day vulnerability. Cybersecurity tip.

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Critical Vulnerability Found, Exploited, Patched in Internet Explorer

CTOvision

In the advisory, Microsoft provides a technical description of the hole; “The vulnerability is a remote code execution vulnerability… An attacker could host a specially crafted website that is designed to exploit this vulnerability through Internet Explorer and then convince a user to view the website.” But patching systems requires actions.

Internet 101
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What is Commercial-Off-the-Shelf (COTS) Software

Openxcell

Full-time technical support. A large number of audience members are there to provide customer support and assistance. On top of this, a special community provides technical support and resolves all your doubts. The developed softwares is thoroughly tested by a support team before it is introduced to the market.

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Digital Transformation Outpacing Financial Institution Security

Praxent

Fintech company services, which are critical to financial institutions’ capability, including APIs , technical support, cloud-based financial applications, security monitoring, email and data backup solutions also expand banks and credit union’s cyber risk.