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How to know a business process is ripe for agentic AI

CIO

A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve, says Prashant Kelker, chief strategy officer and a partner at global technology research and IT advisory firm ISG. Its essential to align the AIs objectives with the broader business goals. Agentic AI needs a mission. Feaver says.

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TechCrunch+ roundup: Shame-free down rounds, checkout flow tune-up, SaaS tsunami

TechCrunch

If you’re trying to recalibrate online sales, this TC+ guest post contains formulas for calculating lost lifetime value (LTV) due to churn on a monthly and annual basis. Seriously: If you’re not working to calibrate every system you have, you’re just leaving money on the table. Editorial Manager, TechCrunch+.

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What to do when your IT provider vanishes

CIO

In the ever-changing tech landscape, service interruptions and company disappearances are more common than CIOs would like. Sometimes a provider proposes a solution based on technology that swiftly becomes obsolete, or just can’t move fast enough when a more promising solution emerges. So too are robust vendor management practices.

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10 best practices when partnering for strategic skills

CIO

Enterprise CIOs have always been at a disadvantage competing with tech firms for skilled IT pros, but accelerated transformation efforts and an AI gold rush have significantly intensified the talent war, prompting CIOs to increasingly turn to outside firms for help. D ue diligence pays off. Seek cultural affinity and ethical alignment.

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Key considerations to cancer institute’s gen AI deployment

CIO

The overhype of generative AI was unavoidable last year, yet despite all the distraction, unproven benefits, and potential pitfalls, Dana-Farber Cancer Institute CIO Naomi Lenane didn’t want to ban the technology outright. But allowing free, unfettered use of the public gen AI platforms was not an option.

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Grand Bank's Success Story: Enhancing Vendor Management with Ivanti's External Attack Surface Management Solution

Ivanti

By deploying EASM solutions, companies can achieve enhanced visibility into their vendors external attack surfaces, thereby reducing overall cybersecurity risk and strengthening supply chain security. Before adopting Ivanti's EASM solution, Grand Bank carried out vulnerability assessments and penetration tests on their internal systems. "As

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Weighing risk and reward with gen AI vendor selection

CIO

Putting aside the fact this is an astronomically high adoption rate for a brand new technology, it’s also an indicator of how risky this space is. So enterprises looking for generative AI vendors have a lot of options to choose from. Insight has a partner contract management team that looks closely at vendor agreements. “If