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How to know a business process is ripe for agentic AI

CIO

A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve, says Prashant Kelker, chief strategy officer and a partner at global technology research and IT advisory firm ISG. Its essential to align the AIs objectives with the broader business goals. Agentic AI needs a mission. Feaver says.

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Case in point: taking stock of the CrowdStrike outages

CIO

What happened In CrowdStrikes own root cause analysis, the cybersecurity companys Falcon system deploys a sensor to user machines to monitor potential dangers. Akamai was not itself a CrowdStrike customer, but does use similar services from outside vendors to help protect its systems. Clancy asks. Trust, but verify.

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What to do when your IT provider vanishes

CIO

In the ever-changing tech landscape, service interruptions and company disappearances are more common than CIOs would like. Sometimes a provider proposes a solution based on technology that swiftly becomes obsolete, or just can’t move fast enough when a more promising solution emerges. So too are robust vendor management practices.

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CIOs take aim at SaaS sprawl

CIO

Years into strategies centered on adopting cloud point solutions, CIOs increasingly find themselves facing a bill past due: rationalizing, managing, and integrating an ever-expanding lineup of SaaS offerings — many of which they themselves didn’t bring into the organization’s cloud estate.

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TechCrunch+ roundup: Shame-free down rounds, checkout flow tune-up, SaaS tsunami

TechCrunch

If you’re trying to recalibrate online sales, this TC+ guest post contains formulas for calculating lost lifetime value (LTV) due to churn on a monthly and annual basis. Seriously: If you’re not working to calibrate every system you have, you’re just leaving money on the table. Editorial Manager, TechCrunch+.

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10 highest-paying IT jobs

CIO

The past year was rough for the tech industry, with several companies reporting layoffs and the looming threat of a recession. But despite the bumpy year, demand for technology skills remains strong, with the US tech unemployment rate dropping to 1.5% as of January. Average salary : US$155,934 Increase from 2021 : n/a 3.

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Grand Bank's Success Story: Enhancing Vendor Management with Ivanti's External Attack Surface Management Solution

Ivanti

By deploying EASM solutions, companies can achieve enhanced visibility into their vendors external attack surfaces, thereby reducing overall cybersecurity risk and strengthening supply chain security. Before adopting Ivanti's EASM solution, Grand Bank carried out vulnerability assessments and penetration tests on their internal systems. "As