CIO
NOVEMBER 14, 2024
Changing consumer behavior and expectations, competition from major e-retailers, evolving cybersecurity challenges, inflationary pressures, sustainability and environmental concerns, and the pressure to take advantage of AI are all very real concerns for retailers today. IDC, June 2024). And they are making progress.
CIO
DECEMBER 26, 2024
You need Avaya Experience Platform Avaya Experience Platform (AXP) empowers banks to accelerate transformation and sustain business growth with a unified digital platform designed to deliver exceptional experiences. Overall, the banks digital channel perception CSAT improved from 63% in 2022 to 80% in 2024. Want similar results?
CIO
SEPTEMBER 10, 2024
As organizations change the way they do business, adopt new technologies and ways of working, and even embrace initiatives like sustainability, the EA framework must keep up. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology.
Dion Hinchcliffe's Web 2.0 Blog
MAY 29, 2012
Falling too far behind and becoming a technology laggard means significant and sustained loss of competitiveness that’s very difficult to recover from. Unified communication. What’s needed is a short list of specific high-impact changes that will also lay the groundwork for future growth and digital transformation.
Loom Systems
APRIL 10, 2018
Communications have evolved from simple expression methods, to extremely intricate means, simply to enable collaberations. Things are no different nowadays; Every company needs a sustainable communication solution, for both internal and external encounters. Relying on external components.
Dion Hinchcliffe's Web 2.0 Blog
MARCH 2, 2017
Lack more than a couple of these factors, and your ESN isn’t likely to be much of an improvement over say, an e-mail or unified communications system, in terms of the truly differentiated impact it can have. The Hard Won Lessons of Thriving ESNs. Purposeful use case design. Supportive and engaged senior stakeholders.
Newgen Software
JANUARY 24, 2024
You can tap digital sensing with BPM solution through a combination of technologies, which are data sensing, analytics, context discovery, business rules, and unified communications management. Smooth on-boarding can go a long way in creating sustainable loyalties and numerous cross/up selling opportunities for your organization.
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