Call center automation software vendor Replicant raises $78M
TechCrunch
APRIL 26, 2022
He also helped to launch Magneto, a calendaring system, and was COO at Talkdesk for nearly four years. ” Replicant aims to automate call flows by integrating with existing systems including customer relationship management software to recognize customers by drawing on their order histories (if applicable) and past calls.
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