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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Attention Nonprofits: Microsoft Windows 10 Support Will End October 14, 2025

TechSoup

On October 14, 2025, Microsoft will end support for Windows 10. When it reaches this "End of Life" (EOL) status, Microsoft will no longer provide free software updates, security fixes, or technical support for this version of Windows.

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How IT leaders use agentic AI for business workflows

CIO

Agentic AI is a natural extension for call centers as well since they already often deploy AI for areas like voice-to-text transcription, real-time multilingual translations, and sentiment analysis, says Luiz Domingos, CTO and head of large enterprise R&D at Mitel, a provider of call and contact center software.

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Advantage of Using CRM Software

OTS Solutions

There are Some Advantage of Using CRM Software. Customer relationship management software can help businesses become more efficient and profitable by collecting and managing data. When properly implemented CRM software solutions can boost customer acquisition and retention while reducing operating costs. Automation.

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What is S/4HANA? SAP’s latest ERP system explained

CIO

SAP R/1 was designed as standard software that could be offered to other companies. This principle was so successful that R/3 almost completely replaced the R/2 software package. The entire architecture of S/4HANA is tightly integrated and coordinated from a software perspective. This allows for maximum flexibility.

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5 Benefits of Technical Support Outsourcing

Mobilunity

When businesses have limited resources, are growing too swiftly, or don’t have access to the right skills and experience, technical support can quickly become a major issue. This is why businesses that struggle with offering good technical support should look into outsourcing.

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How W4 plans to monetize the Godot game engine using Red Hat’s open-source playbook

TechCrunch

A new company from the creators of the Godot game engine is setting out to grab a piece of the $200 billion global video game market — and to do so, it’s taking a cue from commercial open source software giant Red Hat. ” Support and services. . ” Support and services. ” The open source factor.