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Case in point: taking stock of the CrowdStrike outages

CIO

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

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6 best practices for better vendor management

CIO

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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Vendor management: The key to productive partnerships

CIO

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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Cost, security, and flexibility: the business case for open source gen AI

CIO

Weve developed our software such that the LLM open source or proprietary can be swapped in or out via configuration. An abundance of choice In the most general definition, open source here refers to the code thats available, and that the model can be modified and used for free in a variety of contexts.

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How to know a business process is ripe for agentic AI

CIO

A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve, says Prashant Kelker, chief strategy officer and a partner at global technology research and IT advisory firm ISG. Its essential to align the AIs objectives with the broader business goals. Agentic AI needs a mission. Feaver says.

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TechCrunch+ roundup: Shame-free down rounds, checkout flow tune-up, SaaS tsunami

TechCrunch

Use discount code TCPLUSROUNDUP to save 20% off a one- or two-year subscription. If you’re trying to recalibrate online sales, this TC+ guest post contains formulas for calculating lost lifetime value (LTV) due to churn on a monthly and annual basis. Dominic-Madori Davis: Diligence? Well, why not? Are we doing it?

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CIOs take aim at SaaS sprawl

CIO

Years into strategies centered on adopting cloud point solutions, CIOs increasingly find themselves facing a bill past due: rationalizing, managing, and integrating an ever-expanding lineup of SaaS offerings — many of which they themselves didn’t bring into the organization’s cloud estate.