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Such partnerships include long-standing ones such as business consultancies to advise on transformation efforts, softwarevendors with expertise in vertical or horizontal solutions, system integrators to help design and implement multi-vendor tech stacks, and managed service providers to run and optimize targeted IT domains.
But what moved Extreme from provider to partner was its workers commitment to making sure that the city achieved its strategic goals with the project, not just that the new equipment worked technically. That vendor is looking after the long-term interests of the organization, and not just looking to get the next contract.”
To gain that insight he monitors ongoing usage and meets weekly or biweekly with internal business leaders — and with Microsoft, the city’s primary cloud service provider, to review current and future needs. Know what’s the bigger win for them and what’s on their roadmap,” he advises. Then there’s housekeeping.
No review of 2023 would be complete without mentioning the explosion of AI into the public eye, like ChatGPT and Copilot. How it happened: The exact attack vector remains unclear, but experts speculate social engineering or a software vulnerability could be responsible. The company estimated total damages at $356 million.
Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. Despite the programs complexity and critical nature, no review was undertaken by Internal Audit until just before go-live.
CIOs are increasingly doing more software development and technology-focused work as part of their digital transformations, making the adage “every company is a software company” more of a truism with each digital wave. These approaches foster collaboration, reduce time-to-market, and improve software quality.”
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