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Vendor management: The key to productive partnerships

CIO

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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How to know a business process is ripe for agentic AI

CIO

A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve, says Prashant Kelker, chief strategy officer and a partner at global technology research and IT advisory firm ISG. Its essential to align the AIs objectives with the broader business goals. Agentic AI needs a mission.

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3 keys to maximizing data strategies

CIO

Vendor lock-in and cost overruns = higher expenses with limited flexibility. Customers are engaging through multiple channels, yet 2024 Forrester Research reported that consumer perceptions of Customer Experience had dropped in three consecutive years to its lowest point ever. [i] Forrester Research. Learn more here.

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12 AI predictions for 2025

CIO

Weve also seen the emergence of agentic AI, multi-modal AI, reasoning AI, and open-source AI projects that rival those of the biggest commercial vendors. He expects the same to happen in all areas of software development, starting with user requirements research through project management and all the way to testing and quality assurance.

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Key considerations to cancer institute’s gen AI deployment

CIO

People use it for general research, too. “We People from operations, basic research and clinical research are using it to explore their own use cases of interest while helping further enhance the GPT4DFCI API. But the institute was able to focus its resources on other applications, such as research and operations.

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Cost, security, and flexibility: the business case for open source gen AI

CIO

They can provide highly refined, specialized solutions that benefit from significant investment in research and development, he says. Closed source models, backed by well-funded companies, can push the boundaries of whats possible in AI. But it might not technically be open source, and the distinction matters.

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Germany goes full throttle into the cloud

CIO

Here’s a summary of some key results of a recent cloud transformation study, published by the Custom Research Team of CIO, CSO and Computerwoche in collaboration with T-Systems, plusserver, Fortinet, and SPIRIT/21.

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