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What is technical debt? A business risk IT must manage

CIO

What is technical debt? Technical debt is the cost accrued over time from technology implementation decisions that emphasize expediency over long-term quality and maintenance. Why is technical debt important? So, is technical debt bad? The question misses the point of its importance.

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7 signs it’s time to modernize your IT systems

CIO

Technology continues to advance at a furious pace. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG. Is your organization overdue for an IT systems update?

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How IT leaders use agentic AI for business workflows

CIO

AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds.

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What is an IT consultant? Roles, types, salaries, and how to become one

CIO

An IT consultant is a technology professional who advises and supports business clients in designing, developing, and executing technology projects in service of business goals. As a result, for IT consultants, keeping the pulse of the technology market is essential. What is an IT consultant?

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10 AI strategy questions every CIO must answer

CIO

Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies. But CIOs need to get everyone to first articulate what they really want to accomplish and then talk about whether AI (or another technology) is what will get them to that goal.

Strategy 211
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11 ways to ensure IT-business alignment

CIO

What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. It allows businesses to be the best technologically enabled version of themselves,” Upchurch says.

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Why women leave your IT organization — and how to help reverse that talent drain

CIO

Women remain underrepresented in technology roles and have, in fact, lost ground in recent decades. The 2024 State of the Tech Workforce from IT training and certification association CompTIA noted a similar gender gap in the field, finding that women make up just 27% of tech occupations.