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Vendor management: The key to productive partnerships

CIO

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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Your CEO has little idea who IT is or what IT does

CIO

Executives need to understand and hopefully have a respected relationship with the following IT dramatis personae : IT operations director, development director, CISO, project management office (PMO) director, enterprise architecture director, governance and compliance Director, vendor management director, and innovation director.

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How to know a business process is ripe for agentic AI

CIO

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

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Grand Bank's Success Story: Enhancing Vendor Management with Ivanti's External Attack Surface Management Solution

Ivanti

In todays dynamic cybersecurity environment, effectively managing vendor relationships is crucial for protecting digital assets. According to PwCs 2022 Global Digital Trust Survey , 75% of executives reported that their organizations are overly complex, leading to concern about cyber and privacy risks.

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3 keys to maximizing data strategies

CIO

Vendor lock-in and cost overruns = higher expenses with limited flexibility. Customers are engaging through multiple channels, yet 2024 Forrester Research reported that consumer perceptions of Customer Experience had dropped in three consecutive years to its lowest point ever. [i]

Strategy 107
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12 AI predictions for 2025

CIO

That could happen in an automated way, with the vendors agent talking to the customers agent. Today this happens with meetings and reports, says Malhotra. Enterprise customers need to be sure it complies with their requirements. But soon its all going to happen digitally once we get past some of this newness.

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7 early warning signs of a dying IT project

CIO

Your vendor shows signs of pulling back on investments You’re working on a set of proprietary reports for a vendor-based system, and you’re utilizing vendor tools to build these reports. As the project proceeds, you notice that the vendor begins to slow down delivery on its fixes and enhancements.

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