Relationship management: The unsung art of optimizing IT teams
CIO
NOVEMBER 14, 2023
Here is an example: Let’s say you are developing a retail sales system that will be used in Europe and the US. You understand this, so to limit this individual’s time on the “people” side of IT, you assign QA to the quality assurance team, as well as to the business analyst and end user involved in the project.
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