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An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds. In addition to contract management, Shah highlights procurement and IT support as areas where AI agents can cut through the noise and act autonomously.
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Kaseya advised customers to shut down their VSA servers while they fixed the problem. Technicalsupport continued, and an advisory was subsequently issued the following month. Codebases that house these programs can be vulnerable too.
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