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20 influential women in software development

Apiumhub

Lisa has worked as a programmer, analyst, technical support engineer, tester, and QA director with various organizations, including a university, large and small software companies, successful web startups, consulting firms and financial services companies. Iris is hostess on the Get Up and Code! 16 – Tanya Reilly.

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Introduction to the Salesforce Queues

Perficient

For instance, they may have queues for “High Priority Cases,” “Billing Inquiries,” and “Technical Support.” For example, if a customer reports a technical issue with a product, their case might be routed to the “Technical Support” queue.

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Bastion Host: What Is It and Do You Really Need It?

Mentormate

That takes significant effort from a system administration perspective. One of the most interesting features the service presents is the ability to have full session logging. Being engaged in technical support for many years, I would say that the fewer instances to manage and patch, the better.

Linux 105
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Software supply chain: What it is and how to keep it secure

CircleCI

In this article, we will look closely at what the software supply chain is, what risks it presents to software producers, and how your organization can take advantage of continuous integration to automate security and compliance checks that can let you take full advantage of the open source ecosystem while mitigating supply chain risks.