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Competition is stiff, but retailers know what it takes to compete

CIO

Retailers are working hard to attract and retain these employees via several methods, including: Enabling employees to use wearables or even their own mobile devices to perform scanning, mobile point of sale, clienteling, access to product information and location, and inventory and fulfillment information.

Retail 97
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Evaluating the relative cost of edge computing

CIO

On the surface, the cost argument for deploying edge infrastructure is fairly straightforward: By processing data closer to where it is generated, organizations can reduce spending on network and connectivity while improving performance. Yet the scale and scope of edge projects can quickly escalate costs.

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5 hot IT budget investments — and 2 going cold

CIO

In one use case, AR and VR are being used to re-create people’s spines in a model so that surgeons can look at them in advance of surgeries to help them perform better, says Peter Fleischut, group senior vice president and chief information and transformation officer. Enterprise communications services saw slow but steady 1.6%

Budget 218
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Zoom launches AI-powered features aimed at sales teams

TechCrunch

“Zoom IQ for Sales … [can] identify opportunities, assess risks, and ultimately enable and improve sales team performance. It uses natural language processing models to process post-meeting transcripts and deal progress data, generating insights for sales reps and managers.”

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IT services company Atos finalizes plan for IBM-style split

CIO

The deal will spell an end to the current one-stop shop for IT services that it offers its enterprise customers, but will free up capital and cash-flow for it to invest in more modern activities: digital transformation , smart digital platforms, cloud technology, cybersecurity, high-performance computing and AI. Technology Industry

Company 148
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Making your enterprise architecture framework work for you

CIO

Many of these tools also include customizable dashboards that can show key performance indicators, strategic alignment, risk assessments, and progress on initiatives. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology.

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Why Flexibility Is Driving the Future of Business Success

CIO

A cloud-based platform allows unified communications as a service (UCaaS), contact center as a service (CCaaS), communications platform as a service, and workstream collaboration to act together to accelerate innovation — allowing projects that once took months or years to be completed in weeks or even days.