Remove Part-Time VPE Remove Performance Remove Weak Development Team
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Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in Quicksight

AWS Machine Learning - AI

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. John Canada, VP of Engineering at Asure.

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An Engineering Manager’s Bill of Rights (and Responsibilities)

Honeycomb

There was fresh momentum around the idea that engineering ICs should be able to progress up a dedicated technical career ladder—one that didn’t top out where management levels began, or push ICs on an up-or-out path into management. These constraints incentivized managers to think hard about how to retain and grow their best senior engineers.

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Scaling Organizational Empathy With Box’s VPE, Saminda Wijegunawardena

Gitprime

In this Perspectives in Engineering interview series, engineering leaders talk about how to build, coach, and scale world-class technology teams. Saminda Wijegunawardena , VP of Engineering at Box, calls this increasing distance “abstraction.” Create intimacy for both distributed and co-located teams.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

CTO vs CIO vs VP of Engineering vs Technical director. They are often confused with CIOs, VPs of Engineering, or Technical Directors. VP of Engineering – tech team management. If CTO is an enthusiast, then VP of Engineering is a great manager. A CTO is basically a mature developer.

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Leading Remote and Distributed Engineering Teams – Top Takeaways from the Panel

Gitprime

Leaders of distributed engineering teams shouldn’t have to work up solutions to these problems from scratch. So we held a panel discussion with three of today’s top engineering leaders to discuss approaches and lessons learned in building, growing, and maintaining remote and distributed teams.

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Update on Software Engineering Career Ladder

James Shore

Back in April , I posted the new career ladder I was planning to introduce at OpenSesame, which I’ve joined as VP of Engineering. We rolled it out in July, so now’s a good time to share what we’ve learned so far. PDF) Culture Changes The purpose of the new career ladder is to help change the engineering culture at OpenSesame.

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Investing in Career Growth & Team Development – Advice From 3 Engineering Leaders

Gitprime

As engineering managers and leaders, our job of course is to help our teams deliver value to the organization and its customers. Yet from a higher level, our role is to ensure that both engineers and teams continue to grow and develop. People need to grow and develop skills in order to move within the framework.