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Four Practical Tips on how to Categorize Contact Reasons

Xebia

It is of crucial importance to understand why customers are getting in contact with your organization. A ‘contact reason’ is a reason why a customer gets in contact with your organization. This could be because they want to order a product, ask a question, file a complaint, get technical support, or receive information.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

A Chief Technology Officer (sometimes called Chief Technical Officer) is the most skilled technology person in the company. In an older organization, this is a C-level executive who investigates the technology trends and implements them within the product in accordance with the product vision, strategy, and roadmap. The role of CTO.

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October Patch Tuesday 2022

Ivanti

Microsoft advises it will release the additional Exchange fixes when they are ready, but does provide mitigates in a blog post. Another important note regarding Adobe this month is the end of support for Adobe Acrobat 2017 Classic and Acrobat Reader 2017 Classic. Zero day vulnerability. Cybersecurity tip.

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Mario Foster to become Al Ghurair Group group CIO

CIO

Before joining Al Ghurair Group, he worked for Saeed & Mohammed Al Naboodah Group based in Dubai for seven years leading the digital charter of the organization by exploring the business potential of new technologies such as RPA, AI, IoT, 3D printing and others. I was a technical support engineer in Canada.

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Digital Transformation Outpacing Financial Institution Security

Praxent

Traditional banking organizations today seek to leverage open core systems, fintech company partnerships and application programming interfaces to increase their digital visibility. Many organizations observed an increase in malicious activity and cyber-related fraud since the coronavirus pandemic struck.

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Hire ERP Consultant

Mobilunity

For this purpose, Enterprise Resource Planning, or ERP, is getting more and more popular among organizations interested in optimizing their processes and boosting results. Usually, an integrated system requires an organization to pay a large one-time payment. ERP technical consultant. and much more.

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Making Sense of Sitecore’s Headless Options

Perficient

Option 1: Sitecore Headless Services for XM and XP Topologies Sitecore Headless Services is compatible with both XM (Experience Management) and XP (Experience Platform) topologies, offering flexibility to organizations using either edition. XM Cloud is probably the most compelling one, but there may be reasons for looking at options 1 and 2.

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