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7 signs it’s time to modernize your IT systems

CIO

The bad news, however, is that IT system modernization requires significant financial and time investments. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG.

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Case in point: taking stock of the CrowdStrike outages

CIO

In response to the outage, 84% of companies are either considering diversifying their software and service providers, or are already doing so, according to a survey by Adaptavist released in late January. Akamai was not itself a CrowdStrike customer, but does use similar services from outside vendors to help protect its systems.

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Your IT infrastructure may be more outdated than you think

CIO

CEOs and CIOs appear to have conflicting views of the readiness of their organizations’ IT systems, with a large majority of chief executives worried about them being outdated, according to a report from IT services provider Kyndryl.

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CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO

As organizations continue their digital transformation (DX) journeys, the role of the CIO evolves. As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes.

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What’s holding enterprises back from IT modernization?

CIO

A successful IT modernization journey is about far more than just implementing a new technology into IT systems. Having the right modernization strategy and approach in place can move an organization forward and establish a competitive edge by increasing flexibility, efficiency, and potential.

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How IT leaders use agentic AI for business workflows

CIO

UIPaths 2025 Agentic AI Report surveyed US IT execs from companies with $1 billion or more in revenue and found that 93% are highly interested in agentic AI for their business. Many organizations are in the process of moving AI hype into calculated action. So what are these specific workflows that more autonomous AI can supercharge?

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Unlocking the path to strategic advantage with AI in ITSM

CIO

With IT systems growing more complex and user demands rising, AI is emerging as a transformative tool for tackling these challenges. The reluctance also reflects AI’s nascency; despite interest, many organizations are not yet ready to fully leverage AI’s capabilities within ITSM. The irony is hard to ignore.