Bank of America’s big bet on AI started small
CIO
APRIL 25, 2025
We trained the model to do just that, he says about Erica, which is built on open-source models. Hari Gopalkrishnan, head of consumer, business, and wealth management technology at BofA, says the key to Ericas success and longevity has been its small size. We are not writing essays with Erica. We are not trying to write software.
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