5 questions CIOs must ask after Southwest Airlines’ failure
CIO
JANUARY 4, 2023
They also received $7 billion in pandemic aid and performed $5.6 In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. 19-28 far exceeded any other airlines’ operational impacts.
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