Customer support management platform Assembled lands $51M
TechCrunch
MAY 26, 2022
Wang cofounded the company in 2018 alongside Brian Sze and his brother, John Wang, both of whom he worked with at Stripe. They can also view metrics like response time and service levels, as well as comparisons with historical performance. There’s likely truth to that — the average annual turnover rate for U.S.
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