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Mastering technology modernization: 6 steps for building your road map

CIO

The topics of technical debt recognition and technology modernization have become more important as the pace of technology change – first driven by social, mobile, analytics, and cloud (SMAC) and now driven by artificial intelligence (AI) – increases. This phase brings with it rapid changes in technologies, processes, and roles.

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How DPG Media uses Amazon Bedrock and Amazon Transcribe to enhance video metadata with AI-powered pipelines

AWS Machine Learning - AI

This post was co-written with Lucas Desard, Tom Lauwers, and Sam Landuydt from DPG Media. DPG Media is a leading media company in Benelux operating multiple online platforms and TV channels. DPG Media’s VTM GO platform alone offers over 500 days of non-stop content.

Media 114
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Big Cabal Media, parent company of TechCabal and Zikoko, raises $2.3M seed funding

TechCrunch

For years, tech publications run by local digital media startups have worked hard behind the scenes in placing African startups at the faces of global investors, shaping the narrative of African tech and its build-up to an inflection point last year. The Big Cabal Media team.

Media 297
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Why cloud is integral to Japan Rugby Football Union’s media strategy

CIO

As head of the JRFUs media business division, Yutaka Muroguchi has contracts with all three organizations, and is in charge of video management and broadcasting rights. The media plays a big role to make rugby more accessible, and the trigger to formulate a media strategy was the launch of League One in 2022.

Media 103
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Digital Workplace Experience Conference: Resilience & Agility in Disruptive Times

Speaker: Conference Speakers

Acquire the strategies, tactics, and technologies to build and sustain a more resilient organization and maximize your workforce. Learn from the leaders at DWX ’22, Aug 3-4. Forward-looking organizations take the challenges of today and turn them into the competitive advantages of the future.

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South Africa’s Flow gets funding to automate social media advertising for real estate agencies

TechCrunch

And it’s evident that proptech, unlike other industries, has lagged in utilizing social media to make sales. With its APIs, Flow connects to the websites of estate agencies and property developers and automates advertising for them on social media channels like Instagram and Facebook. Does everyone want to be a landlord, or what?

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Six steps to creating a successful IT strategy: A guide for CIOs

CIO

In today’s rapidly evolving technological landscape, the role of the CIO has transcended simply managing IT infrastructure to becoming a pivotal player in enabling business strategy. Understanding the company’s competitive position allows IT leaders to mindfully act to implement technology for competitive advantage.

Strategy 200
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How Great Organizations Empower Customer Experience Teams

Speaker: Conference Speakers

Today’s teams need to operate cohesively like never before, managing the pace of both technological change and customer needs and demands. Join us to learn from the leaders at DX Summit ‘22, August 17-18. See inside the operations of top performing customer experience teams, and improve your organization’s CX outcomes.

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Revolutionizing Contact Centers: Next-Gen Tech for Enhanced CX

Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group

Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX hubs.