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RedRoute wants answering customer service calls to be as easy as using ‘Alexa’

TechCrunch

When Brian Schiff, Sam Krut and Jacob Cooper founded the company in 2015, they were still undergraduates at Cornell University and it was initially an Uber-like social transportation app to help people find rides on college campuses where the transportation giant wasn’t operating. Image Credits: RedRoute.

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VanMoof raises $128 million to become the world’s leading e-bike brand

TechCrunch

The company designs and sells electric bikes that are quite popular in some markets. VanMoof X3 e-bike review: Transportation revelation. Instead of relying exclusively on off-the-shelf parts, the company works with a small set of suppliers to manufacture custom components. On paper, they are identical.

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Off the Shelf vs Custom Software: Making the Right Choice for Your Business

Trigent

Here’s all that you need to make an informed choice on off the shelf vs custom software. While doing so, they have two choices – to buy a ready-made off-the-shelf solution created for the mass market or get a custom software designed and developed to serve their specific needs and requirements.

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Pickle launches its truck unloading robot arm

TechCrunch

Most of the solutions you’ll see at the show this week are focused on transporting goods from Point A to Point B along a warehouse floor. Somewhere along the way, ProMat turned into a robotics show. It’s no surprise, of course. Logistics and automation go hand in hand these days. Third is Pickle, a newcomer to the space.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. The investment seems minuscule given that Southwest Airlines was a $33-$38 billion market capitalization airline in 2017.

Airlines 216
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H3X rethinks the electric motor to power the next phase of mobility

TechCrunch

H3X is a startup that aims to accelerate that future with a reimagined, completely integrated electric motor that it claims outperforms everything on the market. The small founding team — CEO Jason Sylvestre, CTO Max Liben, and COO Eric Maciolek — met in college while participating in an electric vehicle building and racing program.

Mobile 273
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Acton’s latest acquisition hints at the future of docked micromobility

TechCrunch

The term “shared micromobility” often calls to mind that Lime e-bike on the nearest street corner or the Voi e-scooter parked next to the bus stop, either of which could on any given day be standing upright or knocked over onto the pavement. That might be changing. Acton , a U.S. Acton , a U.S.