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Multi-LLM routing strategies for generative AI applications on AWS

AWS Machine Learning - AI

For instance, consider a customer service AI assistant that handles three types of tasks: technical support, billing support, and pre-sale support. In this context, semantic routing could initially route the users prompt to the appropriate departmentbe it billing, technical support, or sales.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Those it does disclose on its site are smaller names like Kin, Beyond and Public Storage. While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support.

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Why Enterprise Storage Customers Stay in Suboptimal Vendor Relationships

Infinidat

Why Enterprise Storage Customers Stay in Suboptimal Vendor Relationships. This raises an interesting question: why do enterprise storage customers stay in vendor relationships that don't seem to meet their needs? Adriana Andronescu. Tue, 01/12/2021 - 13:52. Primary research performed by IDC in 2019 indicates, however, that 61.2%

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AWS vs. Azure vs. Google Cloud: Comparing Cloud Platforms

Kaseya

As the name suggests, a cloud service provider is essentially a third-party company that offers a cloud-based platform for application, infrastructure or storage services. In a public cloud, all of the hardware, software, networking and storage infrastructure is owned and managed by the cloud service provider. What Is a Public Cloud?

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Top 10 Cybersecurity Threats in 2021 and How to Protect Your Business

Kaseya

Cloud app vulnerabilities, incomplete data deletion, misconfigurations in cloud storage, and diminished visibility and control are some of the common cloud services issues that increase cybersecurity risks. Technical support scams are focused on steering the targets in a way that they inadvertently provide remote access to their systems.

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Tech Trends for 2024

Infinidat

All have an on-ramp with enterprise storage. Embracing the broader context around IT, enterprise infrastructure, cybersecurity, and enterprise storage ensures that storage is no longer viewed in a silo. But there is the proverbial “silver lining” – or, in this case, the cyber storage resilience lining.

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Information extraction with LLMs using Amazon SageMaker JumpStart

AWS Machine Learning - AI

SageMaker JumpStart is a machine learning (ML) hub with foundation models (FMs), built-in algorithms, and prebuilt ML solutions that you can deploy with just a few clicks. Dr. Romina Sharifpour is a Senior Machine Learning and Artificial Intelligence Solutions Architect at Amazon Web Services (AWS).