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7 signs it’s time to modernize your IT systems

CIO

The bad news, however, is that IT system modernization requires significant financial and time investments. On the other hand, there are also many cases of enterprises hanging onto obsolete systems that have long-since exceeded their original ROI. Kar advises taking a measured approach to system modernization.

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Technical Review: A Trusted Look Under the Hood

TechEmpower CTO

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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Case in point: taking stock of the CrowdStrike outages

CIO

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

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How IT leaders use agentic AI for business workflows

CIO

An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds. Similarly, software provider Akamai is prioritizing agentic AI where processes are already highly matured and supported by high-quality data and security controls.

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Agentic AI design: An architectural case study

CIO

Agentic AI is the next leap forward beyond traditional AI to systems that are capable of handling complex, multi-step activities utilizing components called agents. He believes these agentic systems will make that possible, and he thinks 2025 will be the year that agentic systems finally hit the mainstream. They have no goal.

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Rethinking digital transformation for the agentic AI era

CIO

For example, by analyzing customer feedback, including unstructured data such as reviews and social media comments, AI helps organizations operationalize that feedback to improve training, policies, and hiring, Mazur says. Employees are already experimenting with LLMs and uncovering ways to adapt their work with agentic AI.

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Accelerating insurance policy reviews with generative AI: Verisk’s Mozart companion

AWS Machine Learning - AI

Through advanced data analytics, software, scientific research, and deep industry knowledge, Verisk helps build global resilience across individuals, communities, and businesses. Verisk has a governance council that reviews generative AI solutions to make sure that they meet Verisks standards of security, compliance, and data use.