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Technical Review: A Trusted Look Under the Hood

TechEmpower CTO

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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Case in point: taking stock of the CrowdStrike outages

CIO

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. Its worth doing that extra step of diligence because it can save you problems down the road, she says.

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The leadership imperative in a technology-enabled society — Balancing IQ, EQ and AQ 

CIO

However, a common gap in IT leadership remains regarding a lack of deep business understanding from an executive perspective. These core leadership capabilities empower executives to navigate uncertainty, lead with empathy and foster resilience in their organizations. EQ helps foster teamwork, empathy and resilience.

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How IT leaders use agentic AI for business workflows

CIO

An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds. Similarly, software provider Akamai is prioritizing agentic AI where processes are already highly matured and supported by high-quality data and security controls.

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Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

As a senior software leader, you spend much of your time trying to optimize your team's performance – from increasing delivery rate and velocity to reducing defect rates and waste. To do this, you've learned a wide variety of techniques and methodologies - SCRUM, Kanban, TDD, DevOps, self-organized teams, and much more.

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Why Testing is No Longer Sufficient for Today’s Software Delivery Pipelines

OverOps

The move to innovate at speed and scale is stressing software quality and exposing the limitations of testing. Don’t get me wrong – testing in all its forms is inseparable from the software delivery supply chain. Over a decade ago, when Test-Driven Development (TDD) was introduced, it promised to improve productivity and quality.

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Rethinking digital transformation for the agentic AI era

CIO

For example, by analyzing customer feedback, including unstructured data such as reviews and social media comments, AI helps organizations operationalize that feedback to improve training, policies, and hiring, Mazur says. Employees are already experimenting with LLMs and uncovering ways to adapt their work with agentic AI.

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Data-Driven Performance Feedback Helps Teams Improve Customer Outcomes

Speaker: Mickey Mantle, Founder and CEO at Wanderful Interactive Storybooks | Ron Lichty, Consultant: Interim VP Engineering, Author, Ron Lichty Consulting, Inc.

In order to be successful at delivering software, organizations need to become data-driven. Teams and their leadership need to leverage data to achieve better customer outcomes. Data-driven performance reviews help to align employee goals and team goals with company goals. How data-driven performance reviews do that.