Remove Leadership Remove SOA Remove Technical Advisors Remove Technical Review
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Matching Incident Management Roles and Responsibilities to Process

xmatters

Well, like other dynamic SaaS platforms, our technology and codebase constantly evolve. At xMatters, like any other SaaS platform, our technology and software evolve often. We reviewed our existing severity structure and adapted it to take into account SLAs, response scope, and customer needs. Scribe documents progress.