Remove Lambda Remove Part-Time VPE Remove Scalability
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Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in Quicksight

AWS Machine Learning - AI

The Asure team was manually analyzing thousands of call transcripts to uncover themes and trends, a process that lacked scalability. Asure recognized the potential of generative AI to further enhance the user experience and better understand the needs of the customer and wanted to find a partner to help realize it.

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Serverless Summer School Cliff’s Notes — AWS Serverless Products, Explained

Stackery

AM, Chase, and Eric kicked off the first week of SSS by sharing the basics of getting started with a tutorial on locally debugging AWS Lambda functions and other serverless resources with Stackery. Debug a simple app where you’ve got a topic connected to a Lambda function that then uploads them to an AWS table.