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Is your IT service management strategy empowering your employees or getting in their way?

CIO

If your ART is higher than before you implemented an ITSM, it’s time to relook your IT service delivery strategy. Average First Assign Time: Also known as ‘in-queue’ time, this KPI measures the time taken to assign a new ticket to an agent.

Strategy 290
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Digital KPIs: The secret to measuring transformational success

CIO

The culture transformation and evolutions in digital core competencies that CIOs target as their new collaborative operating models require KPIs to guide executives on where to focus leadership efforts, communications, and process improvements.

KPI 352
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RevPAR: A Vital Hotel KPI And Strategies To Improve It

Altexsoft

Revenue Per Available Room, or RevPAR, has emerged as a crucial key performance indicator (KPI) for assessing a hotel’s financial well-being and prosperity. The RevPAR Index can be highly advantageous for several reasons: It enables you to assess the effectiveness of your strategy compared to competitors. Revenue optimization.

Hotels 59
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OKR vs KPI: How Both Help Us Thrive In Challenging Times

Mentormate

In part, it’s because we use goal management frameworks like “Objectives and Key Results” (OKR) and Key Performance Indicators (KPI) to help manage our business. Let’s take a look at OKR vs KPI. Wait, what about KPIs? KPI stands for key performance indicator. KPIs are by definition a measurement.

KPI 98
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Why Organizational Innovation Demands Metric and KPI Dashboards

IDC

IDC's Joe Pucciarelli breaks down why it's imperative for CIOs and IT execs to deliver an objective and relevant suite of metrics and KPI performance dashboards.

KPI 55
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Average Daily Rate: The Role of ADR in Hospitality Revenue Management and Strategies to Improve This KPI

Altexsoft

We also investigate predicting ADR through machine learning and strategies to enhance this KPI. Unlike the other metrics, ADR focuses solely on revenue from actual room sales, making it a vital KPI of a hotel’s pricing strategy effectiveness. Assists in revenue management and pricing strategy. What is ADR?

KPI 52
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IT Governance: le strategie dei CIO che rendono le loro aziende più competitive

CIO

Prima di far evolvere gli applicativi guardiamo agli obiettivi della banca e al livello di servizio da garantire, e ciò viene accompagnato da dati e KPI. Quali KPI ci possono aiutare? Con i numeri, ovvero definendo KPI e con le parole, evitando acronimi e tecnicismi.