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5 key metrics for IT success

CIO

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 349
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The Shift Beyond the Hype: Transitioning from Vanity Metrics to Authentic Business Objectives

Xebia

Introduction Among the sea of metrics, vanity numbers have often taken the spotlight, leaving many organizations lost in a world of misleading indicators and superficial gains. The catch is that many of these metrics (Website views, Leads in Sales Funnel, Marketing spent, Revenue without profit etc.)

Metrics 130
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Why Organizational Innovation Demands Metric and KPI Dashboards

IDC

IDC's Joe Pucciarelli breaks down why it's imperative for CIOs and IT execs to deliver an objective and relevant suite of metrics and KPI performance dashboards.

KPI 55
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Digital KPIs: The secret to measuring transformational success

CIO

Regardless of where organizations are in their digital transformation, CIOs must provide their board of directors, executive committees, and employees definitions of successful outcomes and measurable key performance indicators (KPIs). Do a little research, and you’ll find many frameworks, taxonomies, and recommendations for digital KPIs.

KPI 344
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TechCrunch+ roundup: 3 key hiring metrics, building SDR teams, insurtech investor survey

TechCrunch

TechCrunch+ roundup: 3 key hiring metrics, building SDR teams, insurtech investor survey by Walter Thompson originally published on TechCrunch My employer put me in this year’s H-1B lottery for the third time, but I wasn’t selected again! What do I do? Lottery Loser Ask Sophie: What to do if selected/not selected in H-1B lottery?

Metrics 242
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BMC Adds Support for DORA Metrics to Mainframe Tools Portfolio

DevOps.com

BMC this week announced it has added support for DevOps Research and Assessment (DORA) metrics within its portfolio of DevOps tools for mainframe environments. The post BMC Adds Support for DORA Metrics to Mainframe Tools Portfolio appeared first on DevOps.com.

Metrics 67
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Top 20 IT KPIs and Metrics You Must Track Today

Kaseya

What are IT KPIs? A KPI or key performance indicator is a measure of how effectively a particular department in an organization is achieving its key business objectives. As the name suggests, IT KPIs are used to evaluate the performance of internal IT departments and MSPs. 20 IT KPIs and metrics to track.

Metrics 59