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In this post, we demonstrate how to create an automated email response solution using Amazon Bedrock and its features, including Amazon Bedrock Agents , Amazon Bedrock KnowledgeBases , and Amazon Bedrock Guardrails. These indexed documents provide a comprehensive knowledgebase that the AI agents consult to inform their responses.
Verisk FAST’s AI companion aims to alleviate this burden by not only providing 24/7 support for business processing and configuration questions related to FAST, but also tapping into the immense knowledgebase to provide an in-depth, tailored response. However, they understood that this was not a one-and-done effort.
Based on the customer query and context, the system dynamically generates text-to-SQL queries, summarizes knowledgebase results using semantic search , and creates personalized vehicle brochures based on the customers preferences. The responses from each data channel are assembled to generate the overall context.
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