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Automate emails for task management using Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails

AWS Machine Learning - AI

In this post, we demonstrate how to create an automated email response solution using Amazon Bedrock and its features, including Amazon Bedrock Agents , Amazon Bedrock Knowledge Bases , and Amazon Bedrock Guardrails. These indexed documents provide a comprehensive knowledge base that the AI agents consult to inform their responses.

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Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

AWS Machine Learning - AI

Verisk FAST’s AI companion aims to alleviate this burden by not only providing 24/7 support for business processing and configuration questions related to FAST, but also tapping into the immense knowledge base to provide an in-depth, tailored response. However, they understood that this was not a one-and-done effort.

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HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

AWS Machine Learning - AI

Based on the customer query and context, the system dynamically generates text-to-SQL queries, summarizes knowledge base results using semantic search , and creates personalized vehicle brochures based on the customers preferences. The responses from each data channel are assembled to generate the overall context.