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Evaluating RAG applications with Amazon Bedrock knowledge base evaluation

AWS Machine Learning - AI

Amazon Bedrock has recently launched two new capabilities to address these evaluation challenges: LLM-as-a-judge (LLMaaJ) under Amazon Bedrock Evaluations and a brand new RAG evaluation tool for Amazon Bedrock Knowledge Bases.

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How AI can alleviate help desk workloads

CIO

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

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Knowledge Bases in Amazon Bedrock now simplifies asking questions on a single document

AWS Machine Learning - AI

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Why your IT team needs to upgrade its digital employee experience (DEX)

CIO

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. Establish DEX metrics and equip IT with the DEX management processes and tools to monitor, collect, analyze, and present this data.

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Amazon Bedrock Flows is now generally available with enhanced safety and traceability

AWS Machine Learning - AI

Seamless integration of latest foundation models (FMs), Prompts, Agents, Knowledge Bases, Guardrails, and other AWS services. Flexibility to define the workflow based on your business logic. Knowledge base node : Apply guardrails to responses generated from your knowledge base.

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Build generative AI applications quickly with Amazon Bedrock IDE in Amazon SageMaker Unified Studio

AWS Machine Learning - AI

When users pose questions through the natural language interface, the chat agent determines whether to query the structured data in Amazon Athena through the Amazon Bedrock IDE function, search the Amazon Bedrock knowledge base, or combine both sources for comprehensive insights.

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How AWS sales uses Amazon Q Business for customer engagement

AWS Machine Learning - AI

When Amazon Q Business became generally available in April 2024, we quickly saw an opportunity to simplify our architecture, because the service was designed to meet the needs of our use caseto provide a conversational assistant that could tap into our vast (sales) domain-specific knowledge bases.

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