Knowledge Base Performance Technical Support 
OTS Solutions
JULY 18, 2019
Even after the sale, your CRM provides valuable information that supports your customer service inquiries, technical support, and marketing efforts. For example, your software can perform time-consuming actions such as completing forms, distributing reports, sending legal notices, and scheduling follow-up calls.
Datavail
JUNE 18, 2020
Extended Support: Extended Support is available for certain Oracle products for 3 years following the end of Premier Support. Accessing Extended Support comes at a cost: the standard technical support fee, as well as an additional charge based on the time since Premier Support has expired.
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Datavail
SEPTEMBER 21, 2021
This is important because IT system components can quickly fall out of support or lose certification status with Oracle EBS, which leaves you vulnerable to security breaches, performance latency, and data integrity issues. They can also impact when you can perform your cloud migration. Oracle EBS End of Premier Support.
Kaseya
JUNE 2, 2021
It is usually part of a company’s help desk and technical support system wherein internal employees, as well as external customers, in the case of Managed Service Providers (MSPs), can reach out to the company’s support team and submit requests for any IT issues they might be facing. What Is Ticket Management?
AWS Machine Learning - AI
MAY 7, 2024
With SageMaker JumpStart, you can evaluate, compare, and select FMs quickly based on predefined quality and responsibility metrics to perform tasks like article summarization and image generation. The goal is to determine whether smaller models can achieve state-of-the-art performance on specific tasks after they’re fine-tuned.
Kaseya
APRIL 29, 2022
A help desk provides technical support to end users, troubleshoots customer and user issues, and/or guides them through specific tasks and actions. Depending on the type of the ticket, the issue and its resolution may then be posted to the knowledge base to help other technicians troubleshoot the same issues in the future.
Kaseya
OCTOBER 18, 2023
Through quality technical support and speedy resolution to problems, help desks play a pivotal role in helping businesses maintain uptime, provide seamless service delivery and win the trust of their clients and users. Additionally, your end users can directly troubleshoot their common IT issues with help from the knowledge base.
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