TechEmpower CTO

OCTOBER 9, 2023

While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching. One of the most compelling features of LLM-driven search is its ability to perform "fuzzy" searches as opposed to the rigid keyword match approach of traditional systems.

Generative AI 346

Generative AI Artificial Inteligence How To Systems Review 346

AWS Machine Learning - AI

APRIL 9, 2025

By monitoring utilization metrics, organizations can quantify the actual productivity gains achieved with Amazon Q Business. Tracking metrics such as time saved and number of queries resolved can provide tangible evidence of the services impact on overall workplace productivity.

Weak Development Team 93

Weak Development Team Metrics AWS Systems Review 93

AWS Machine Learning - AI

NOVEMBER 15, 2024

As Principal grew, its internal support knowledge base considerably expanded. With QnABot, companies have the flexibility to tier questions and answers based on need, from static FAQs to generating answers on the fly based on documents, webpages, indexed data, operational manuals, and more.

Generative AI 115

Generative AI AWS Groups Artificial Inteligence 115

AWS Machine Learning - AI

MARCH 11, 2025

Although GPT-4o has gained traction in the AI community, enterprises are showing increased interest in Amazon Nova due to its lower latency and cost-effectiveness. This is a crucial requirement for enterprises that want their AI systems to provide responses strictly within a defined scope.

Artificial Inteligence 114

Artificial Inteligence Knowledge Base Comparison Generative AI 114

AWS Machine Learning - AI

MARCH 20, 2025

Furthermore, by integrating a knowledge base containing organizational data, policies, and domain-specific information, the generative AI models can deliver more contextual, accurate, and relevant insights from the call transcripts. In addition, traditional ML metrics were used for Yes/No answers. and Anthropics Claude Haiku 3.

Generative AI 95

Generative AI Artificial Inteligence Metrics AWS 95

AWS Machine Learning - AI

MARCH 20, 2025

Legal teams accelerate contract analysis and compliance reviews , and in oil and gas , IDP enhances safety reporting. By converting unstructured document collections into searchable knowledge bases, organizations can seamlessly find, analyze, and use their data.

Data 119

Data Generative AI Artificial Inteligence Compliance 119

Kaseya

JUNE 2, 2021

It is usually part of a company’s help desk and technical support system wherein internal employees, as well as external customers, in the case of Managed Service Providers (MSPs), can reach out to the company’s support team and submit requests for any IT issues they might be facing. How Does an IT Ticketing System Work?

Systems Review 122

Systems Review System Metrics Windows 122

AWS Machine Learning - AI

NOVEMBER 1, 2024

By fine-tuning, the LLM can adapt its knowledge base to specific data and tasks, resulting in enhanced task-specific capabilities. This post dives deep into key aspects such as hyperparameter optimization, data cleaning techniques, and the effectiveness of fine-tuning compared to base models.

Artificial Inteligence 99

Artificial Inteligence Generative AI Training Metrics 99

Xebia

OCTOBER 23, 2024

Load your (now) documents into a vector database; look at that — a knowledge base! Semantical bottlenecks in raw format Our must-have in knowledge bases, PDF, stands for Portable Document Format. Knowledge complexity varies, especially across different knowledge domains, and so must the respective chunk size.

Strategy 130

Strategy Comparison Groups Knowledge Base 130

AWS Machine Learning - AI

SEPTEMBER 6, 2024

From internal knowledge bases for customer support to external conversational AI assistants, these applications use LLMs to provide human-like responses to natural language queries. This post focuses on evaluating and interpreting metrics using FMEval for question answering in a generative AI application.

Generative AI 93

Generative AI Metrics Artificial Inteligence Systems Review 93

AWS Machine Learning - AI

APRIL 24, 2024

With AWS generative AI services like Amazon Bedrock , developers can create systems that expertly manage and respond to user requests. An AI assistant is an intelligent system that understands natural language queries and interacts with various tools, data sources, and APIs to perform tasks or retrieve information on behalf of the user.

Artificial Inteligence 139

Artificial Inteligence Lambda Knowledge Base IoT 139

AWS Machine Learning - AI

JANUARY 29, 2025

It encompasses a range of measures aimed at mitigating risks, promoting accountability, and aligning generative AI systems with ethical principles and organizational objectives. With Amazon Bedrock Knowledge Bases , you securely connect FMs in Amazon Bedrock to your company data for RAG. These safeguards are FM agnostic.

Generative AI 102

Generative AI Organization Enterprise Artificial Inteligence 102

AWS Machine Learning - AI

MAY 30, 2024

Retrieval Augmented Generation vs. fine tuning Traditional LLMs don’t have an understanding of Vitech’s processes and flow, making it imperative to augment the power of LLMs with Vitech’s knowledge base. Prompt engineering Prompt engineering is crucial for the knowledge retrieval system.

Artificial Inteligence 132

Artificial Inteligence Technical Review Development Team Review Software Review 132

AWS Machine Learning - AI

SEPTEMBER 23, 2024

Evaluating your Retrieval Augmented Generation (RAG) system to make sure it fulfils your business requirements is paramount before deploying it to production environments. With synthetic data, you can streamline the evaluation process and gain confidence in your system’s capabilities before unleashing it to the real world.

Artificial Inteligence 95

Artificial Inteligence Systems Review System Data 95

Perficient

NOVEMBER 20, 2024

Example Use Case: Intent Detection for Airline Customer Service Let’s consider an airline company using an automated system to respond to customer emails. The goal is to detect the intent behind each email accurately, enabling the system to route the message to the appropriate department or generate a relevant response.

Artificial Inteligence 52

Artificial Inteligence Metrics Airlines Travel 52

AWS Machine Learning - AI

NOVEMBER 7, 2024

Depending on the use case and data isolation requirements, tenants can have a pooled knowledge base or a siloed one and implement item-level isolation or resource level isolation for the data respectively. Humans can perform a variety of tasks, from data generation and annotation to model review, customization, and evaluation.

Generative AI 115

Generative AI AWS Enterprise Artificial Inteligence 115

AWS Machine Learning - AI

AUGUST 26, 2024

Our internal AI sales assistant, powered by Amazon Q Business , will be available across every modality and seamlessly integrate with systems such as internal knowledge bases, customer relationship management (CRM), and more. From the period of September 2023 to March 2024, sellers leveraging GenAI Account Summaries saw a 4.9%

Generative AI 130

Generative AI AWS Artificial Inteligence Technical Review 130

AWS Machine Learning - AI

OCTOBER 2, 2024

We start this post by reviewing the foundational operational elements a generative AI platform team needs to initially focus on as they transition generative solutions from a proof of concept or prototype phase to a production-ready solution. This is illustrated in the following diagram. Where to start?

Generative AI 131

Generative AI Artificial Inteligence AWS Government 131

AWS Machine Learning - AI

MAY 13, 2024

In this part of the blog series, we review techniques of prompt engineering and Retrieval Augmented Generation (RAG) that can be employed to accomplish the task of clinical report summarization by using Amazon Bedrock. These metrics will assess how well a machine-generated summary compares to one or more reference summaries.

Generative AI 137

Generative AI Artificial Inteligence Report Healthcare 137

AWS Machine Learning - AI

SEPTEMBER 20, 2024

There are many challenges that can impact employee productivity, such as cumbersome search experiences or finding specific information across an organization’s vast knowledge bases. Knowledge management: Amazon Q Business helps organizations use their institutional knowledge more effectively.

Generative AI 105

Generative AI Artificial Inteligence Knowledge Base AWS 105

Altexsoft

NOVEMBER 22, 2021

The importance of self-service is steadily increasing, with knowledge bases being the bright representative of the concept. Research shows that customers prefer knowledge bases over other self-service channels, so consider creating one — and we’ll help you figure out what it is and how you can make it best-of-class.

Knowledge Base 52

Knowledge Base How To Technical Review eCommerce 52

CIO

OCTOBER 25, 2022

And, if your testing is done using a specific developer script, you’re likely not capturing key metrics to improve your software development lifecycle, such as how the code changes the database. From there, development teams should look to automate as many testing processes as possible.

Software Review 158

Software Review DevOps Testing Artificial Inteligence 158

AWS Machine Learning - AI

AUGUST 2, 2024

An approach to product stewardship with generative AI Large language models (LLMs) are trained with vast amounts of information crawled from the internet, capturing considerable knowledge from multiple domains. However, their knowledge is static and tied to the data used during the pre-training phase. Anthropic Claude 2.0

Artificial Inteligence 129

Artificial Inteligence Generative AI Energy Knowledge Base 129

Kaseya

JULY 7, 2022

Without a system or process, users will not know where to direct their queries and IT technicians will not know how to track and resolve tickets. What are help desk metrics? IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity.

Metrics 59

Metrics KPI Knowledge Base Software Review 59

AWS Machine Learning - AI

MAY 9, 2024

The Opportunity Verisk FAST’s initial foray into using AI was due to the immense breadth and complexity of the platform. Having that transparency helped Verisk identify areas of the system where their documents were lacking and needed some restructuring. However, they understood that this was not a one-and-done effort.

Generative AI 131

Generative AI Artificial Inteligence Technical Review Development Team Review 131

Trigent

JULY 18, 2022

While every MSP will promise the best-in-class services, you must choose the right one with due diligence. The right MSP will foster collaboration and help integrate new systems with old ones seamlessly. You will have to look for certain must-haves in the service provider. Here’s what you can expect from managed services.

Technical Review 94

Technical Review Development Team Review Systems Review IoT 94

Altexsoft

JUNE 21, 2019

Being big complex systems, with tons of connectivity channels, providers, travelers and many solutions that have to be heavily managed, OTAs have a lot happening on the administrative side. Analytics – metrics and reports about business, customers, and employees. is carefully documented in a CRM system.

Travel 89

Travel Systems Review System Hotels 89

AWS Machine Learning - AI

DECEMBER 6, 2023

To create AI assistants that are capable of having discussions grounded in specialized enterprise knowledge, we need to connect these powerful but generic LLMs to internal knowledge bases of documents. In Part 1, we review the RAG design pattern and its limitations on analytical questions.

Artificial Inteligence 128

Artificial Inteligence Analytics Knowledge Base Lambda 128

Altexsoft

NOVEMBER 10, 2020

A BI strategy will allow you to address all your data problems and needs, develop a cohesive system, and keep it maintained. There are a few architectural styles with different configurations of system elements. Establish what types of reports and dashboards your system will display based on end-user needs and KPIs.

Business Intelligence 107

Business Intelligence Strategy How To Development 107

Altexsoft

SEPTEMBER 16, 2020

Typically, they provide a technology that automatically matches affiliated agents to consumer requests — based on niche, expertise, and other metrics. CRM system, accounting software, email and social media marketing software, lead generation engine, booking tools, and. Top host travel agency review. CRM system.

Travel 111

Travel Software Review Airlines Hotels 111

N2Growth Blog

DECEMBER 13, 2010

Better yet, for those of you bold enough to place yourself under what might be the harsh scrutiny of others, you can get the benefits of a mini leadeship 360 review by asking your co-workers to rate you as a leader. They will not compromise their value system and personal ethics for temporary gain. Thank you for sharing this freely.

Leadership 146

Leadership Weak Development Team Coaching Strategy 146

Tenable

MARCH 8, 2024

Source: “2023-2024 Cybersecurity Staff Compensation Benchmark Report” from IANS Research and Artico Search, February 2024) “We advise CISOs review the responsibilities and functional overlap of roles within their organization to determine how they align with those of other companies,” the blog reads. What’s new? For starters, version 2.0

Infrastructure 121

Infrastructure Report Software Review Artificial Intelligence 121

Apiumhub

NOVEMBER 15, 2018

Atlassian’s Confluence is a document management system that facilitates collaboration and knowledge sharing across a variety of departments and functions. You can use Confluence to collect your team’s ideas, knowledge, and plans and then switch to Jira in order to create and track issues that are related to this information.

Software Review 76

Software Review Tools Software Technical Review 76

Palo Alto Networks

JANUARY 7, 2020

Metrics: How will we know it is working effectively? At what interval will these interfaces be reviewed and updated? . This includes security and systems data, as well as knowledge management content and communications through collaboration tools. What knowledge base information needs to be accessed?

Technical Review 97

Technical Review Systems Review Vendor Management Knowledge Base 97

AWS Machine Learning - AI

SEPTEMBER 9, 2024

However, companies can face challenges when using generative AI for data insights, including maintaining data quality, addressing privacy concerns, managing model biases, and integrating AI systems with existing workflows. For details, see Identity-based policy examples for Amazon Bedrock.

Artificial Inteligence 123

Artificial Inteligence Generative AI Data AWS 123

AWS Machine Learning - AI

MAY 7, 2024

With SageMaker JumpStart, you can evaluate, compare, and select FMs quickly based on predefined quality and responsibility metrics to perform tasks like article summarization and image generation. This is often achieved through the inclusion of human review, because no automated approach is entirely foolproof.

Artificial Inteligence 125

Artificial Inteligence Systems Review Technical Review Software Review 125

Altexsoft

JANUARY 14, 2022

Tasks that do not need specialized knowledge or insight are excellent fits for RPA. This is in contrast to cognitive automation , where technology needs a knowledge base and brings context and other human-like attributes to task execution. One of the earliest applications to appear was the multishuttle system.

Technical Review 111

Technical Review Analytics Storage Systems Review 111