AWS Machine Learning - AI

DECEMBER 4, 2024

They have structured data such as sales transactions and revenue metrics stored in databases, alongside unstructured data such as customer reviews and marketing reports collected from various channels. Your tasks include analyzing metrics, providing sales insights, and answering data questions.

Generative AI 94

Generative AI Applications Technical Review Software Review 94

AWS Machine Learning - AI

MAY 31, 2024

Knowledge Bases for Amazon Bedrock is a fully managed RAG capability that allows you to customize FM responses with contextual and relevant company data. Crucially, if you delete data from the source S3 bucket, it’s automatically removed from the underlying vector store after syncing the knowledge base.

Knowledge Base 119

Knowledge Base Artificial Inteligence AWS Serverless 119

AWS Machine Learning - AI

NOVEMBER 20, 2024

One of its key features, Amazon Bedrock Knowledge Bases , allows you to securely connect FMs to your proprietary data using a fully managed RAG capability and supports powerful metadata filtering capabilities. Context recall – Assesses the proportion of relevant information retrieved from the knowledge base.

Artificial Inteligence 102

Artificial Inteligence Applications Knowledge Base Generative AI 102

CIO

DECEMBER 9, 2024

In this scenario, using AI to improve employee capabilities by building on the existing knowledge base will be key. In 2025, we can expect to see better frameworks for calculating these costs from firms such as Gartner, IDC, and Forrester that build on their growing knowledge bases from proofs of concept and early deployments.

Enterprise 174

Enterprise Artificial Inteligence Off-The-Shelf Knowledge Base 174

AWS Machine Learning - AI

NOVEMBER 15, 2024

For automatic model evaluation jobs, you can either use built-in datasets across three predefined metrics (accuracy, robustness, toxicity) or bring your own datasets. Regular evaluations allow you to adjust and steer the AI’s behavior based on feedback and performance metrics.

Applications 98

Applications Generative AI AWS Artificial Inteligence 98

AWS Machine Learning - AI

APRIL 10, 2025

They offer fast inference, support agentic workflows with Amazon Bedrock Knowledge Bases and RAG, and allow fine-tuning for text and multi-modal data. To do so, we create a knowledge base. Complete the following steps: On the Amazon Bedrock console, choose Knowledge Bases in the navigation pane. Choose Next.

Case Study 93

Case Study Artificial Inteligence Study Generative AI 93

TechEmpower CTO

OCTOBER 9, 2023

Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on. This expansive, and ever-increasing knowledge base allows them to provide insights, answers, and context that may not even exist in a business's specific dataset or repository.

Generative AI 346

Generative AI Artificial Inteligence How To Systems Review 346

AWS Machine Learning - AI

APRIL 9, 2025

By monitoring utilization metrics, organizations can quantify the actual productivity gains achieved with Amazon Q Business. Tracking metrics such as time saved and number of queries resolved can provide tangible evidence of the services impact on overall workplace productivity.

Weak Development Team 67

Weak Development Team Metrics AWS Systems Review 67

AWS Machine Learning - AI

MARCH 11, 2025

One of the most critical applications for LLMs today is Retrieval Augmented Generation (RAG), which enables AI models to ground responses in enterprise knowledge bases such as PDFs, internal documents, and structured data. How do Amazon Nova Micro and Amazon Nova Lite perform against GPT-4o mini in these same metrics?

Artificial Inteligence 87

Artificial Inteligence Knowledge Base Comparison Generative AI 87

AWS Machine Learning - AI

MARCH 20, 2025

Furthermore, by integrating a knowledge base containing organizational data, policies, and domain-specific information, the generative AI models can deliver more contextual, accurate, and relevant insights from the call transcripts. In addition, traditional ML metrics were used for Yes/No answers. and Anthropics Claude Haiku 3.

Generative AI 69

Generative AI Artificial Inteligence Metrics AWS 69

AWS Machine Learning - AI

MARCH 20, 2025

With visual grounding, confidence scores, and seamless integration into knowledge bases, it powers Retrieval Augmented Generation (RAG)-driven document retrieval and completes the deployment of production-ready AI workflows in days, not months.

Data 98

Data Generative AI Artificial Inteligence Compliance 98

AWS Machine Learning - AI

NOVEMBER 15, 2024

As Principal grew, its internal support knowledge base considerably expanded. With QnABot, companies have the flexibility to tier questions and answers based on need, from static FAQs to generating answers on the fly based on documents, webpages, indexed data, operational manuals, and more.

Generative AI 111

Generative AI AWS Groups Artificial Inteligence 111

AWS Machine Learning - AI

NOVEMBER 1, 2024

Although tagging is supported on a variety of Amazon Bedrock resources —including provisioned models, custom models, agents and agent aliases, model evaluations, prompts, prompt flows, knowledge bases, batch inference jobs, custom model jobs, and model duplication jobs—there was previously no capability for tagging on-demand foundation models.

Generative AI 126

Generative AI AWS Artificial Inteligence Budget 126

CIO

NOVEMBER 15, 2023

The understanding of the human intent is much more powerful, and the ability to take from a knowledge base article what you need to know and surface it right away is huge,” Bedi says of the advantage that generative AI has over previous generations of automated tools aimed at helping users triage their own problems.

Generative AI 202

Generative AI Artificial Inteligence Technical Advisors Weak Development Team 202

CIO

NOVEMBER 13, 2024

Managers tend to incentivize activity metrics and measure inputs versus outputs,” she adds. Or instead of writing one article for the company knowledge base on a topic that matters most to them, they might submit a dozen articles, on less worthwhile topics. The solution is to rethink how companies give employees incentives.

Weak Development Team 212

Weak Development Team Artificial Inteligence Technical Review Generative AI 212

Xebia

OCTOBER 23, 2024

Load your (now) documents into a vector database; look at that — a knowledge base! Semantical bottlenecks in raw format Our must-have in knowledge bases, PDF, stands for Portable Document Format. Introduction Convert a bunch of pdf files into plain text. Break that jumbo big string into smaller blocks.

Strategy 130

Strategy Comparison Groups Knowledge Base 130

Perficient

MARCH 17, 2025

Einstein provides predictive suggestions, knowledge base articles, and even automatically suggests responses, helping agents address customer concerns with minimal effort. Knowledge Base and Self-Service Options Salesforce AgentForce comes with an extensive knowledge base that is easily accessible to both agents and customers.

Games 52

Games Knowledge Base Retail Healthcare 52

CIO

OCTOBER 12, 2023

This involves analyzing key metrics like resolution times, ticket volumes, knowledge base usage, and call data. These metrics offer invaluable insights for continuous improvement. The TOPdesk dashboard streamlines this process , making it easier to justify investments, even when budget constraints are at play.

Strategy 167

Strategy Airlines Metrics Knowledge Base 167

AWS Machine Learning - AI

NOVEMBER 1, 2024

By fine-tuning, the LLM can adapt its knowledge base to specific data and tasks, resulting in enhanced task-specific capabilities. This post dives deep into key aspects such as hyperparameter optimization, data cleaning techniques, and the effectiveness of fine-tuning compared to base models. Sonnet vs.

Artificial Inteligence 85

Artificial Inteligence Generative AI Training Metrics 85

Samanage

MAY 9, 2019

Your service desk solution may come with a baked-in set of reports, but these aren’t necessarily the most critical ITSM ITIL metrics for your service team to track. This metrics list compiles some of the top metrics for service desk teams. Cost per Ticket. Number of Active Tickets. Reopen Rate. Incidents by Type.

Metrics 75

Metrics Artificial Intelligence Artificial Inteligence Hardware 75

AWS Machine Learning - AI

APRIL 24, 2024

Additionally, you can access device historical data or device metrics. Additionally, you can access device historical data or device metrics. The device metrics are stored in an Athena DB named "iot_ops_glue_db" in a table named "iot_device_metrics". The AI assistant interprets the user’s text input.

Artificial Inteligence 120

Artificial Inteligence Lambda Knowledge Base IoT 120

AWS Machine Learning - AI

SEPTEMBER 6, 2024

From internal knowledge bases for customer support to external conversational AI assistants, these applications use LLMs to provide human-like responses to natural language queries. This post focuses on evaluating and interpreting metrics using FMEval for question answering in a generative AI application.

Generative AI 83

Generative AI Metrics Artificial Inteligence Systems Review 83

CIO

APRIL 12, 2024

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. It makes the team member much more efficient.”

Artificial Inteligence 174

Artificial Inteligence Retail Artificial Intelligence Knowledge Base 174

AWS Machine Learning - AI

JANUARY 29, 2025

Accelerate your generative AI application development by integrating your supported custom models with native Bedrock tools and features like Knowledge Bases, Guardrails, and Agents. Review the model response and metrics provided. Start with a lower concurrency quota and scale up based on actual usage patterns.

Generative AI 116

Generative AI Artificial Inteligence AWS Serverless 116

Perficient

NOVEMBER 10, 2024

Knowledge Base Integration : Agents have quick access to articles, FAQs, and troubleshooting guides to answer customer questions accurately. Real-Time Analytics : Managers can monitor performance metrics like response time, case resolution, and customer satisfaction, helping identify areas for improvement.

Knowledge Base 52

Knowledge Base Tools Insurance Training 52

Altexsoft

NOVEMBER 22, 2021

The importance of self-service is steadily increasing, with knowledge bases being the bright representative of the concept. Research shows that customers prefer knowledge bases over other self-service channels, so consider creating one — and we’ll help you figure out what it is and how you can make it best-of-class.

Knowledge Base 52

Knowledge Base How To Technical Review eCommerce 52

Kaseya

JULY 7, 2022

What are help desk metrics? IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity. IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity.

Metrics 59

Metrics KPI Knowledge Base Software Review 59

CIO

AUGUST 30, 2024

To be eligible, you must have a high-school diploma or equivalent, but no HR experience is required since this is a knowledge-based credential. It proves a broad spectrum of knowledge of foundational HR and to be eligible, you must have a high-school diploma or equivalent.

Knowledge Base 178

Knowledge Base Policies Resources Education 178

CIO

OCTOBER 12, 2023

What are your metrics for success? Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable. You’ll want to secure executive sponsorship across the C-suite , with whom you’ll discuss key questions. What are your goals with GenAI?

Generative AI 191

Generative AI Strategy Off-The-Shelf Survey 191

TechCrunch

APRIL 4, 2023

By one metric , ChatGPT is the fastest-growing app in the world, having reached 100 million users within the first two months of launch. But given the buzz around ChatGPT, it — along with Writer, Baselit and Lasso — might just attract a lucrative customer base.

ChatGPT 257

ChatGPT Generative AI Tools Analytics 257

AWS Machine Learning - AI

AUGUST 15, 2024

QnABot on AWS (an AWS Solution) now provides access to Amazon Bedrock foundational models (FMs) and Knowledge Bases for Amazon Bedrock , a fully managed end-to-end Retrieval Augmented Generation (RAG) workflow. If a knowledge base ID is configured , the Bot Fulfillment Lambda function forwards the request to the knowledge base.

Artificial Inteligence 114

Artificial Inteligence Generative AI Knowledge Base Lambda 114

AWS Machine Learning - AI

MAY 13, 2024

We benchmark the results with a metric used for evaluating summarization tasks in the field of natural language processing (NLP) called Recall-Oriented Understudy for Gisting Evaluation (ROUGE). These metrics will assess how well a machine-generated summary compares to one or more reference summaries.

Generative AI 117

Generative AI Artificial Inteligence Report Healthcare 117

TechCrunch

APRIL 19, 2022

Algorithms, including a classifier trained on a database of over 100,000 companies, determine which data flows come from which SaaS apps and detect SaaS apps that aren’t in the knowledge base Beamy maintains. Beamy stands to benefit from the SaaS management platform boom.

Enterprise 201

Enterprise Software Review Technical Review Compliance 201

AWS Machine Learning - AI

MARCH 5, 2025

With deterministic evaluation processes such as the Factual Knowledge and QA Accuracy metrics of FMEval , ground truth generation and evaluation metric implementation are tightly coupled. To scale ground truth generation and curation, you can apply a risk-based approach in conjunction with a prompt-based strategy using LLMs.

Generative AI 73

Generative AI Systems Review Artificial Inteligence Software Review 73

TechCrunch

OCTOBER 5, 2021

It also prepared them to build a business and revenue engine to start selling the product, knowledge that they have continued to build on.

Development 151

Development Knowledge Base Open Source Engineering 151

AWS Machine Learning - AI

MARCH 18, 2025

Additionally, the complexity increases due to the presence of synonyms for columns and internal metrics available. I am creating a new metric and need the sales data. These logs can be used to test the accuracy and enhance the context by providing more details in the knowledge base. Business Analyst at Amazon.

Artificial Inteligence 85

Artificial Inteligence Applications Generative AI Off-The-Shelf 85

Perficient

JANUARY 16, 2025

Home, Knowledge Base, FAQs). Knowledge Base: A page for FAQs or help articles. Add content blocks to each section, including text, images, videos, or knowledge articles. Track engagement metrics such as page views, activity logs, and user feedback to continuously improve your site.

Cloud 52

Cloud Knowledge Base Testing Video 52