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Evaluating RAG applications with Amazon Bedrock knowledge base evaluation

AWS Machine Learning - AI

Amazon Bedrock has recently launched two new capabilities to address these evaluation challenges: LLM-as-a-judge (LLMaaJ) under Amazon Bedrock Evaluations and a brand new RAG evaluation tool for Amazon Bedrock Knowledge Bases.

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Amazon Q Business simplifies integration of enterprise knowledge bases at scale

AWS Machine Learning - AI

In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledge bases at scale. Macie uses machine learning to automatically discover, classify, and protect sensitive data stored in AWS. This solution uses the powerful capabilities of Amazon Q Business.

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How AI can alleviate help desk workloads

CIO

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

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Difference between Artificial Intelligence and Machine Learning

The Crazy Programmer

We are talking about machine learning and artificial intelligence. On the other hand Machine Learning is the ability of machines to learn on their own without being explicitly programmed. Machine learning algorithms generally uses previous data and try to generate knowledge based on that data.

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Automate emails for task management using Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails

AWS Machine Learning - AI

In this post, we demonstrate how to create an automated email response solution using Amazon Bedrock and its features, including Amazon Bedrock Agents , Amazon Bedrock Knowledge Bases , and Amazon Bedrock Guardrails. These indexed documents provide a comprehensive knowledge base that the AI agents consult to inform their responses.

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Why your IT team needs to upgrade its digital employee experience (DEX)

CIO

Deploy automation processes and accurate knowledge bases to speed up help desk response and resolution. Leverage AI and machine learning capabilities – through endpoint management and service desk automation platforms – to detect data “signals” such as performance trends and thresholds before they become full-blown problems.

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Heyday lands $6M to build a knowledge base from the services you already use

TechCrunch

Launched in 2021, Heyday is designed to automatically save web pages and pull in content from cloud apps, resurfacing the content alongside search engine results and curating it into a knowledge base. Investors include Spark Capital, which led a $6.5 million seed round in the company that closed today.