article thumbnail

6 best practices for better vendor management

CIO

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

article thumbnail

How to know a business process is ripe for agentic AI

CIO

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

How To 191
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

12 AI predictions for 2025

CIO

Take for example the use of AI in deciding whether to approve a loan, a medical procedure, pay an insurance claim or make employment recommendations. But there are already many other regulations on the books, both in the US and abroad, that touch on issues like data privacy and algorithmic decision making that would also apply to gen AI.

article thumbnail

Navigating the cloud maze: A 5-phase approach to optimizing cloud strategies

CIO

It prevents vendor lock-in, gives a lever for strong negotiation, enables business flexibility in strategy execution owing to complicated architecture or regional limitations in terms of security and legal compliance if and when they rise and promotes portability from an application architecture perspective.

Cloud 147
article thumbnail

CIOs eye SaaS backup plans post-CrowdStrike

CIO

Although not implemented yet, we will be making it part of our vendor management and selection processes. We also plan on expanding our ERM [enterprise risk management] evaluations to include a more comprehensive SaaS vendor’s DR to determine which platforms we need to ensure have a mitigation strategy.”

Backup 195
article thumbnail

Case in point: taking stock of the CrowdStrike outages

CIO

billion for Fortune 500 firms alone, according to an analysis by Parametrix, and total economic damages could run into tens of billions, Nir Perry, CEO of cyber insurance risk platform Cyberwrite, told Reuters. The overall cost was estimated at $5.4

article thumbnail

10 best practices when partnering for strategic skills

CIO

Double down on vendor management. To manage these relationships, IT organizations need robust vendor management processes , says West Monroe’s Wright. Here, metrics and governance are especially important — as is addressing issues with either promptly.