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Why a data-first culture is key to unlocking value from AI in insurance

CIO

Data is the lifeblood of the modern insurance business. Yet, despite the huge role it plays and the massive amount of data that is collected each day, most insurers struggle when it comes to accessing, analyzing, and driving business decisions from that data. There are lots of reasons for this.

Insurance 197
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EXL’s Insurance LLM transforms claims and underwriting

CIO

As insurance companies embrace generative AI (genAI) to address longstanding operational inefficiencies, theyre discovering that general-purpose large language models (LLMs) often fall short in solving their unique challenges. Claims adjudication, for example, is an intensive manual process that bogs down insurers.

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Why thinking like a tech company is essential for your business’s survival

CIO

For us, that means remembering our core mission: providing risk management and insurance solutions to our customers in a way that helps them protect their businesses and families. Thats the mindset we need to bring into every business, whether were selling insurance, financial services, or something else entirely.

Company 186
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Fairmatic raises $46M to bring AI to commercial auto insurance

TechCrunch

With inflation sparking an increase in the cost of repairs, labor and claims, fees for insurance are similarly spiking across the board. Car insurance premiums rose 13.7% Home insurance, meanwhile, climbed 12.1% Fairmatic applies AI to commercial auto insurance. year-on-year, Policygenius found.

Insurance 246
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How AI orchestration has become more important than the models themselves

CIO

At EXL, we recently launched a specialized Insurance Large Language Model (LLM) leveraging NVIDIA AI Enterprise to handle the nuances of insurance claims in the automobile, bodily injury, workers compensation, and general liability segments. These models are then integrated into workflows along with human-in-the-loop guardrails.

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What CIOs need to secure beyond tech to successfully transform

CIO

Training, communication, and change management are the real enablers. For this reason Sicca has been involved in information and training activities on the new method, even if there are cases in which resistance remains. The entire project is accompanied by training on the methodology and the new cultural approach.

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Marsh McLennan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. Gen AI is quite different because the models are pre-trained,” Beswick explains.