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FSD Africa expands insurtech accelerator program to Ghana and Nigeria

TechCrunch

Most people in Africa wish to utilize various insurance products but are often deterred by the associated high premiums. It is, therefore, not surprising that insurance penetration across the continent remains marginal, with reported premiums per capita being 11 times lower than the world average, according to a McKinsey study.

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Puls Technologies lands $15M to provide on-demand home repair service

TechCrunch

Puls raises $50 million for in-home technical support. The platform is both cost-effective and has proven product-market-fit across both project-based jobs and ‘Click & Fix’ subscription services, with an exciting pipeline of new offerings in its warranty and home insurance products.”.

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As healthcare goes remote, Equipt Health brings medical hardware to the home

TechCrunch

Equipt aims to make the process easier by being the packager, the logistics, the clinician (via its provider network), providing technical support, and the return of data from connected devices. This feeds into its financial model where the company charges for DME and HME consultations.

Hardware 227
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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support. When you are a buyer getting insurance, you want to get a human and trust.”

Marketing 235
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The 10 highest-paying industries for IT talent

CIO

But you’ll also find demand for quality assurance, DevOps, technical support, and software sales engineers. Insurance As insurance companies turn to digital services, the industry has seen growth in demand for IT workers who can help build, deploy, and maintain internal and external apps and services.

Industry 183
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Oscilar emerges from stealth to fight transactions fraud with AI

TechCrunch

The pandemic further accelerated the explosion in online transactions over the past decade, they note, leading to a corresponding uptick in fraud, credit and insurance risk. This frees these teams up from having to depend on engineers for intervention and technical support, Narkhede says.

Fintech 219
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What is S/4HANA? SAP’s latest ERP system explained

CIO

Solutions such as the Software Update Manager (SUM) and the Data Migration Option (DMO) provide technical support for the migration. The existing systems receive a kind of upgrade. Customizations are retained, if desired.

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