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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Those it does disclose on its site are smaller names like Kin, Beyond and Public Storage. While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support.

Marketing 235
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The 10 highest-paying industries for IT talent

CIO

But you’ll also find demand for quality assurance, DevOps, technical support, and software sales engineers. Insurance As insurance companies turn to digital services, the industry has seen growth in demand for IT workers who can help build, deploy, and maintain internal and external apps and services.

Industry 183
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“Light Years Ahead of the Competition”: To Infinidat and Beyond…with Customer Feedback

Infinidat

When the fictional Disney character in the Toy Story movies used his famous catch phrase about “To Infinity…” to talk about “limitless possibilities,” he could have been talking about the customer feedback about Infinidat’s InfiniBox® primary storage and InfiniGuard® modern data protection solutions on the Gartner Peer Insights™ website.

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State of the CIO, 2023: Building business strategy

CIO

In these discussions, we didn’t talk about phones, infrastructure, servers, computers, or storage — all the things people expect with IT,” Reis says. “IT At The Hartford Insurance Co., Deepa Soni, CIO, The Hartford Insurance Co. The Hartford Insurance Co.

Strategy 164
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Information extraction with LLMs using Amazon SageMaker JumpStart

AWS Machine Learning - AI

You have a list of customer interactions with an imaginary health and life insurance company. customer_interactions = [ """Hello, I've recently moved to a new state and I need to update my address for my health insurance policy. Additionally, we show how pre-trained models can be assessed to determine if fine-tuning is needed.

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PACS and VNA Explained: How Key Technologies in Medical Imaging Management Work

Altexsoft

For decades, a picture archiving and communication system or PACS has been in service with hospitals to provide both storage and access to images. Other important PACS accelerators were the development of network technologies and a dramatic drop in the cost of data storage. archives it in a separate repository for long-term storage.

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PDMP Integration with EHR and Pharmacy Management Systems: Step-by-Step Guide

Altexsoft

The stakeholders involved in PDMP activities are pharmacies, state insurance programs, healthcare license boards, state health departments, law enforcement agencies, and healthcare providers. In this case, the gateway provider will give you API documentation , testing materials, and technical support to facilitate development work.

System 59