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From legacy to lakehouse: Centralizing insurance data with Delta Lake

CIO

In 2025, insurers face a data deluge driven by expanding third-party integrations and partnerships. The financial and security implications are significant. This disconnect creates ongoing friction that affects operational efficiency, inflates costs, weakens security and hampers our ability to innovate.

Insurance 164
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Why a data-first culture is key to unlocking value from AI in insurance

CIO

Data is the lifeblood of the modern insurance business. Yet, despite the huge role it plays and the massive amount of data that is collected each day, most insurers struggle when it comes to accessing, analyzing, and driving business decisions from that data. There are lots of reasons for this.

Insurance 197
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The ‘Great IT Rebrand’: Restructuring IT for business success

CIO

Traditionally viewed as rock-solid and steady, the insurance industry is not exactly associated with taking big risks. Gray Nester, CIO, Brown & Brown Insurance Gray Nester / Brown & Brown Some, like BBNI’s Technology Solutions Group, are being renamed and restructured to orchestrate greater immersion in the business.

Security 202
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EXL’s Insurance LLM transforms claims and underwriting

CIO

As insurance companies embrace generative AI (genAI) to address longstanding operational inefficiencies, theyre discovering that general-purpose large language models (LLMs) often fall short in solving their unique challenges. Claims adjudication, for example, is an intensive manual process that bogs down insurers.

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How to protect your business from email compromise – and be prepared if protection falls short

CIO

Many businesses are now requiring employees to update payment information through secure portals rather than relying on email communications, which reduces the chance of falling victim to an attack. In cases where the victim cannot recover funds, it’s essential to have insurance policies in place to mitigate the financial loss.

Banking 156
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What CIOs need to secure beyond tech to successfully transform

CIO

Training, communication, and change management are the real enablers. For this reason Sicca has been involved in information and training activities on the new method, even if there are cases in which resistance remains. The entire project is accompanied by training on the methodology and the new cultural approach.

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Marsh McLennan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. I want to provide an easy and secure outlet that’s genuinely production-ready and scalable.